Betjini's Terms & Conditions – In Plain English

1 General Terms & Introduction

These Terms & Conditions form a legal agreement between Betjini (betjini.biz) and its users. Betjini is an online gaming and Sports Betting platform providing entertainment services to users in Bangladesh.

You must agree to these terms to use Betjini's services. We want you to fully understand them – so they've been written as clearly as possible.

• These terms apply to all Betjini services, games, bonuses, and payment processes.
• Betjini reserves the right to modify these terms and conditions at any time.
• Users will be notified of any changes via notification.
• Continued use of the site after updated terms take effect will be considered acceptance of the new terms.

2 Account Registration & Eligibility

To register an account on Betjini, certain conditions must be met. All information provided during registration must be accurate and truthful.

• Each individual may register only one account. Multiple accounts using the same mobile number or payment method are not permitted.
• During registration, you must provide your correct name, mobile number, and date of birth.
• Accounts created with false or inaccurate information may be closed at any time and the balance may be forfeited.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• If you notice any suspicious activity on your account, report it to Betjini support immediately.

3 Age Verification & Minor Protection

Betjini takes the protection of minors from gambling very seriously. This is not just a rule – it is our ethical responsibility.

• You must be 18 years of age or older to play on Betjini.
• A national ID card or birth registration certificate may be requested for age verification.
• If an account is opened using a false age and the user is later found to be a minor, all balances and winnings in the account will be forfeited.
• Parents are encouraged to ensure that their underage children cannot access this site.

4 Deposit & Payment Policy

Deposits on Betjini can be made via Mobile Pay, Nagad, and Rocket. The deposit process is generally instant.

• Minimum deposit: ৳100.
• You must use your own mobile banking number when making a deposit — using someone else's number is not permitted.
• Deposits are generally credited to your account within 1–5 minutes of completion.
• If a deposit does not reflect in your account, please contact support with your transaction ID.
• No interest or profit is paid on deposits made on Betjini.
• Deposits from third-party accounts are not accepted.

5 Withdrawal Terms & Conditions

Withdrawing your winnings on Betjini is straightforward and transparent. We want you to receive your funds quickly and without any hassle.

• Minimum withdrawal amount: ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Standard withdrawals are processed within 1–24 hours.
• KYC verification must be completed before a withdrawal can be processed.
• Winnings from bonuses are subject to wagering requirements before they can be withdrawn.
• Maximum daily withdrawal limit: ৳50,000 (higher for VIP members).

6 Bonus & Promotion Terms

Betjini offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which are stated alongside the offer.

• The welcome bonus is available to new registered members only, once per account.
• Bonus funds cannot be withdrawn directly – they become withdrawable only after the bonus wagering requirements have been met.
• Bonus wagering requirements typically range from 5x to 30x, as specified in each bonus's details.
• Betjini reserves the right to modify or cancel any bonus offer at any time.
• If multiple accounts are used to abuse bonuses, all accounts and bonuses will be forfeited.
• Bonus validity is generally 7–30 days; the exact validity period will be specified in the offer.

7 Betting & Gaming Rules

Betjini has its own rules for Sports Betting and casino games. The specific rules for each game can be found on that game's page.

• All games are powered by internationally certified RNG systems and audited by independent third parties.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a technical error affects any bet or game round, Betjini will review the matter and make a final decision.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• Betjini reserves the right to investigate any unusual betting patterns and to withhold payments where necessary.

8 Prohibited Activities

Certain activities are strictly prohibited on the Betjini platform. Engaging in any of these may result in account closure and forfeiture of balances.

• Abusing the bonus system — such as claiming bonuses through multiple accounts.
• Intentionally exploiting any software bug or glitch in a game.
• Using another person's account or placing bets on someone else's behalf.
• Attempting to hack, phish, or carry out any other form of technical attack.
• Using Betjini's services for money laundering or any illegal purpose.
• Behaving abusively or making threats toward other users or Betjini staff.

9 Account Closure & Suspension

Betjini may suspend or permanently close your account for any of the following reasons.

• Violation of the terms and conditions.
• If it is found that an account was opened using a false identity.
• If the account holder is a minor.
• Involvement in bonus abuse or fraudulent activity.
• Extended period of inactivity (typically 12 months).

Users may close their account at any time by contacting support or activating self-exclusion through the Responsible Gaming section.

10 Limitation of Liability

Betjini strives to operate its services to the highest standard, though some circumstances may arise that are beyond our control.

• Betjini is not liable for any game or bet affected by an internet disconnection.
• If a payment is delayed due to a third-party technical issue, Betjini will work to resolve it as quickly as possible.
• Betjini is not responsible if account credentials are compromised due to the user's own negligence.

11 Terms Changes & Updates

Betjini may update these terms at any time. Registered users will be notified of significant changes via email or in-app notification.

• Updated terms take effect from the stated effective date.
• Continued use of the site after any changes constitutes acceptance of the updated terms.
• If you object to the updated terms, you will have the option to close your account.

12 Contact & Support

If you have any questions or concerns regarding these terms, please get in touch with us. Betjini's support team is available 24/7.

• Email: support@betjini.biz
• Live Chat: Available via website and app.
• Support languages: Bengali and English.
• Response times: typically within 5 minutes on live chat, and within 24 hours by email.